Our wide bouquet of services spanning both Telecom and IT opens up multiple vistas for engineering and non-engineering graduates alike. This amalgamation of diverse skill sets is exactly what make Sify a welcome challenge.
In re-orienting ourselves into our Sify 3.0 avtar, we ended up offering opportunities for prospective applicants beyond their traditional scope. Sify 3.0 is not a destination. It's an evolving journey where each associate is a willing participant and contributor to the larger picture in making Sify a Solutions and Services major.
At Sify, we believe we are strictly the product of the collective intelligence of our resources. Meaning you.
Business Sales Manager – IT Infrastructure (Cloud , Managed Services, Technology Integration Services , Data Centre)
The role holder is responsible for driving IT Services Sales in Enterprise Accounts in the assigned territory.
The successful candidate must be an ambitious sales personnel; a hunter by nature, and strategic thought leader, who thrives in a highly collaborative environment. He/she will be a creative problem-solver who can deliver competitive solutions to their clients
Writes, edits and proofs hardcopy and online documents for consistency. Examples: reference documents for hardware and software products, code, user interface tests, white papers, Application Program Interface and Command Line Interface Documentation, online help systems.
Ensures all deliverables are technically and mechanically accurate.
Collaborates with department team members, engineering, marketing, services, legal, regulatory and others to develop content for standard documentation sets, software and special initiatives in-line with the development cycle.
Creates and manages document schedules, content management, and information architecture.
Works with subject matter experts to ensure that course material achieves desired learning outcomes.
Follows an established instructional design model to ensure quality of training and process (e.g., ADDIE).
Acts as subject matter expert when determining and designing and developing curriculum through research, Dell team member input, and advanced functional/technical knowledge.
Works with technical SMEs and/or attends pilot training and recommends adjustments to courseware to achieve desired learning outcomes.
Ensures train-the-trainer sessions are conducted in a standardized, accurate, and level appropriate manner to ensure maximum learning and knowledge transfer and test trainer delivery capability within sessions. Works closely with stakeholders to continuously improve the effectiveness of the content.
Uses strong project management processes to ensure quality and timely completion of development projects.
Ensures regional and cultural challenges are considered and incorporated into the training design.
Stays current in best practices, tools, and applications across learning and training industry.
Designs, authors, and edits and moderately complex, e-learning virtual, blended and classroom curriculum.
Partners with the business and subject matter experts to assess and customize training based on current and future needs.
Meets with business management to troubleshoot quality issues, driving solutions back into the training.
Develops more complex interactive labs and learning applications using appropriate software packages.
Tailors new and sustainment technical training curriculum to support a global training audience.
Determines training needs and develops content to meet those needs.
The successful candidate must be able operate and develop process around AWS solutions.
Create and maintain secure cloud solutions.
Help Enterprises define IT processes which align with cloud deployments.
Performs IT infrastructure tasks to evaluate, architect and design technical solutions.
Prepares estimates on cost, schedule and operational models, and assists in identification of technical risk for solution elements with corresponding mitigation activities, both in proposal effort and implementation planning.
Assist the product management team with technical management across project scope, cost, schedule and quality to ensure overall successful project delivery.
Participates and/or leads in client reviews and internal technical project reviews.
Contributes to the technical aspects of the project plan, the Project Manager in turn will be responsible for managing for the overall plan.
Continually develops/maintains technical competence from an end-to-end architectural perspective.
Utilises approved methodologies, process and toolsets defined within the AWS delivery and SIFY.
Tasks and outcomes
Work on the ongoing operation of clients AWS and Virtual Servers stacks.
Develop Security methods and processes within the organisation
Create multi-tiered solutions Diagrams and with full documentation from client meetings.
Creation of content such as whitepapers and other written deliverables.
Prepare business proposals, Statements of Work (SOWs), Business Cases and Cost Models (CM).
Develops business, system, component and detailed requirements, including functional and non-functional requirements; contributes to or prepares the Scope of Requirements (SORs).
Skills and experience required
Professional experience operating solutions built on AWS.
Experience and knowledge of the larger public cloud (Google, Azure, ect).
2+ years experience using AWS (Amazon Web Services)
2+ years as a Cloud/DevOps or Systems Administrator
2+ years hands on experience with Windows or Linux servers
Fine grained understanding of Cloud Security and Security processes.
Experience developing enterprise application architectures to meet business requirements in complex environments, which includes knowledge and experience with:
Cloud solutions, and virtual platforms
Large-scale systems integration involving on-premises technology and public cloud platforms
Sizing and scoping of core application platforms
Disaster recovery and high availability architectures
Compliance models such as HIPAA, PCI, Safe Harbor, FDA and others
Hardware, operating systems and networking connectivity
Presentation skills with a high degree of comfort with both large and small audiences
Strong written communication skills
Experience with using timesheets and keeping them up to date
Experience with Agile/Jira or similar management tools
High level of comfort communicating effectively across internal and external organizations
Demonstrated ability to adapt to new technologies and learn quickly.
Install and maintain security patches on the operational and development system, which includes but is not limited to, Red Hat Linux, JBoss, VMWare and Apache web services.
Report Security Patch compliance in Online Compliance Report System (OCRS).
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Perform regular security monitoring to identify any possible intrusions.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
Perform regular file archival and purge as necessary.
Create, change, and delete user accounts per request as necessary.
Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary.
Upgrade and configure system software that supports infrastructure applications or Asset Management applications per project or operational needs.
Maintain operational, configuration, or other procedures.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.